Privacy Policy

Effective Date: 1 – 1 – 2025

1. Introduction
Welcome to smart2home (“we,” “our,” “us”). We value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website https://www.smart2home.com/

2. Information We Collect
We may collect and process the following types of personal data:

• Identity Data: Name, username, or similar identifiers.

• Contact Data: Billing address, delivery address, email address, phone number.

• Financial Data: Payment details (processed securely via third-party payment processors).

• Transaction Data: Purchase details and history.

• Technical Data: IP address, browser type, time zone, and other device-related information.

• Marketing and Communications Data: Preferences for receiving marketing from us.

3. How We Use Your Data
We use your data for the following purposes:

• To process and deliver your orders.

• To manage your account.

• To communicate with you regarding your purchases.

• To improve our website and services.

• To comply with legal obligations.

• For fraud prevention and security monitoring.

• To send marketing communications (with your consent).

4. Data Sharing and Disclosure
We do not sell or rent your personal data. However, we may share your information with:

• Service Providers: Payment processors, delivery partners, and IT service providers.

• Legal Authorities: If required by law or for fraud prevention.

• Business Transfers: In case of a merger, acquisition, or sale of assets.

5. Your Rights
Under UK GDPR, you have the following rights:

• The right to access your personal data.

• The right to correct inaccurate data.

• The right to request deletion of your data.

• The right to restrict processing.

• The right to data portability.

• The right to object to marketing communications.

• The right to withdraw consent (where applicable).

To exercise your rights, please contact us at admin@smart2home.com

6. Data Retention
We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy, including compliance with legal obligations.

7. Security Measures
We take appropriate security measures to protect your personal data from unauthorized access, alteration, or disclosure.

8. Cookies and Tracking Technologies
We use cookies to improve your browsing experience. You can manage your cookie preferences through your browser settings.

9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy policies and practices.

10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

11. Contact Us
For any questions regarding this Privacy Policy, please contact us at: smart2home
admin@smart2home.com